Items purchased through War-Store.com are subject to the policies outlined below. There are no exceptions to these policies.
Purchases made through War-Store.com must be returned within 14 days of delivery.
All purchases are subject to a restocking fee of 10% except items with factory defects. War-Store will also deduct any shipping cost incurred for shipping to customer prior to refund amount.
To qualify for a refund, Items must be returned in unused condition, with factory tags and packaging intact as shipped to customer. Any item returned without factory tags and packaging intact as shipped to customer are subject to 40% restocking fee.
Customer must notify War-Store LLC through the website to initiate the returns process. Customer is responsible to notify War-Store LLC that an item is being returned. You may also call but, War-Store will need to generate a Return authorization number that customer must include with returned item. We will email you a return form, that will have all the information needed to help expedite the return process.
Customer is responsible for return shipping cost. War-Store LLC recommends customers use a shipping method with tracking and insurance for the value of the product. War-Store LLC and it’s
employees are not responsible for any issues during return shipping, including damage and or lost packages. Any items returned with damage will not be refunded and War-Store will not pay
to return shipping of damaged item to customer.
Any item with a factory defect will be replaced free of charge and customer will be reimbursed for reasonable standard shipping cost, not overnight or expedited shipping fees.